Frequently Asked Questions

Fleet telematics combines GPS tracking, vehicle diagnostics, and driver behaviour data into a single platform. For government fleets it means real-time visibility over every asset, measurable reductions in fuel and maintenance costs, and the audit-ready reporting required for public-sector accountability.

Yes. Optix analyses actual trip patterns, idle time, and range requirements across your existing fleet to identify the best EV candidates. Once EVs are deployed, the platform monitors charge state, range anxiety events, and charging costs alongside your remaining ICE vehicles.

Optix automatically generates ATO-compliant logbooks by recording every trip — purpose, distance, start and end location — and accurately splitting business versus private use. This eliminates manual record-keeping and significantly reduces the administrative burden at FBT time.

The platform reads live engine fault codes and tracks odometer, engine hours, and service intervals to trigger proactive maintenance alerts before failures occur. Early intervention typically reduces unplanned breakdowns and extends asset life.

Optix continuously monitors driver behaviour — speeding, harsh braking, fatigue indicators, and distraction — and surfaces alerts in real time. When an incident occurs, timestamped video and telematics data are immediately available to support investigations and insurance claims.

Optix is built to government-grade security standards including ISO 27001 certification, data encryption in transit and at rest, role-based access controls, and full audit logging. All data is hosted within Australian data centres to meet sovereignty requirements.

Yes. Optix uses GPS breadcrumb trails, geofencing, and job-dispatch integration to confirm that routes were completed, bins were serviced at the correct addresses, and service windows were met — providing councils with verifiable proof of service delivery.

Absolutely. Optix supports a wide range of asset types — passenger vehicles, light commercial, heavy trucks, buses, and specialist plant equipment — through a single unified dashboard, making it ideal for councils and agencies running diverse fleets.